Cancellation & Refund Policy

1. Cancellation and Refund Policy

Policy Overview

Bookings are eligible for a refund only if the request is made within 24 hours of the original purchase. After this 24-hour window, all bookings become strictly non-refundable.

Important Note: If the scheduled travel date is within 7 days of the booking time, the reservation is non-refundable immediately upon purchase.

These reservations and transactions are non-refundable and non-cancellable. No travel credit will be issued for these reservations, whether requested before or after the travel date. Changes to your itinerary may be permitted, subject to applicable airline penalties and any difference in fare at the time of the change.

2. How to Request a Cancellation or Change

Location: Contact or Help Section

Modifying Your Reservation

If you need to modify or cancel your reservation, please contact our support team immediately. For your convenience, you may reach us through the following channels:

Advance Notification Requirement

If you are unable to board your flight, you must notify us via text or WhatsApp at least 24 hours prior to the departure of any flight segment. Advance notification is strictly required to prevent the forfeiture of your reservation's value. Failure to notify us within this timeframe may result in the total loss of the ticket value.

Key Professional Changes Made:

  • Fixed Grammar: Changed "Its completely non-refundable" to "It is strictly non-refundable" and "This Reservation/Transactions are" to "These reservations and transactions are."
  • Clarified the "7-Day" Rule: Made it clear that the 24-hour grace period does not apply if the flight is departing soon.
  • Improved Formatting: Used bullet points for the contact methods to make them easier for a customer to read quickly on a mobile device.
  • Professional Vocabulary: Replaced informal phrases like "If you want any cancel" with "Modifying Your Reservation" or "Cancellation requests."
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