Bookings are eligible for a refund only if the request is made within 24 hours of the original purchase. After this 24-hour window, all bookings become strictly non-refundable.
Important Note: If the scheduled travel date is within 7 days of the booking time, the reservation is non-refundable immediately upon purchase.
These reservations and transactions are non-refundable and non-cancellable. No travel credit will be issued for these reservations, whether requested before or after the travel date. Changes to your itinerary may be permitted, subject to applicable airline penalties and any difference in fare at the time of the change.
Location: Contact or Help Section
If you need to modify or cancel your reservation, please contact our support team immediately. For your convenience, you may reach us through the following channels:
If you are unable to board your flight, you must notify us via text or WhatsApp at least 24 hours prior to the departure of any flight segment. Advance notification is strictly required to prevent the forfeiture of your reservation's value. Failure to notify us within this timeframe may result in the total loss of the ticket value.
calls may be recorded for training and quality purposes